If your home requires repairs or maintenance, please contact Regina Housing Authority at (306) 525-2377 Option 1 as soon as possible. When you call for repairs, permission to enter will be requested.
When granted, steps will be taken to complete the repairs as quickly as possible. If you wish to be present for repairs to be done you may arrange an appointment with the caretaker once you have reported the problem to the office.
Most repairs will be completed by Housing Authority personnel, but some may require a contractor. Please note that maintenance calls are dealt with on a priority basis.
* If you have a maintenance emergency someone is on call 24 hours/day.
If you have a furnace, it will be serviced at least once a year by the maintenance staff to ensure it operates safely and efficiently.
It is your responsibility to change the furnace filter as required. A minimum of four times a year is suggested. If your furnace or water heater stops working, contact the Housing Authority.
Please do not use the space around the furnace or water heater as a storage area. A minimum of three feet (1 meter) must be left clear around both appliances.
If you have your own lawn and yard, you are responsible for maintaining it; cutting and watering the lawn, controlling weeds and keeping the overall appearance tidy.
In winter, sidewalks must be kept clear of snow and ice.
If tenants do not maintain the property and the Housing Authority staff are required to complete work in order to meet community standards, the tenant will be required to pay a service charge. Continued violations will jeopardize the tenancy.
Any pest issue should be reported to the Housing Authority as early as possible. Pest control can become a problem without proper prevention. It is a shared responsibility among neighbors because pests can easily spread from unit to unit.
If you suspect you have bed bugs please contact the office immediately. Once you have reported the issue you will be booked for a bed bug inspection as soon as possible. If your bed bug inspection comes back positive you will need to have your unit treated. For more information on bed bugs click here. (note: have a pdf link to Sask Housings Bed Bug Manual).
You may contact the Housing Authority and a member of the maintenance staff will unlock the door, providing you can prove you are the tenant of that home with photo ID. If you are locked out after regular business hours, a fee will be charged. Keys will only be given to adults who are on the lease.